Telus is currently seeking applications for the role of Medical Office Assistant. We encourage capable and enthusiastic individuals who meet the qualifications to submit their applications. The selected candidate will collaborate closely with physicians and may also assist clients in preparing for scheduled exams and evaluations. The application process is currently ongoing but will close soon.
Overview of the Position:
- Company: Telus
- Job Title: Medical Office Assistant
- Compensation: $22 – $33 per hour
- Employment Type: Full-Time
- Work Location: Edmonton, Alberta, Canada
Job Responsibilities:
- Schedule and coordinate diagnostic procedures and appointments.
- Maintain and update patient records accurately.
- Communicate with clients to remind them about appointments, check-ups, and follow-up visits.
- Support patient care continuity through communication via phone, email, and in person.
- Assist with routine administrative tasks such as medical documentation and general office support.
Qualifications:
- Minimum of 2 years’ experience in administrative or customer service roles.
- Prior experience in a healthcare or medical office setting is essential.
- Must be proficient with electronic medical records systems and understand basic medical terminology.
- Solid skills in Microsoft Word are necessary, along with general computer literacy and a typing speed of at least 45 WPM.
- Strong organizational abilities and a customer-focused approach are required.
- Ability to communicate effectively and professionally with a diverse patient base is essential.
Benefits of the Role:
- Entry-Level Access: This position is an excellent entry point into the healthcare industry and typically requires only a high school diploma or its equivalent.
- Job Security: The healthcare field is known for its stable job opportunities, and support roles like this one remain in steady demand.
- Diverse Work Environments: Opportunities exist across clinics, hospitals, long-term care facilities, and specialized practices.
- Transferable Skills: The role provides valuable experience in scheduling, record-keeping, billing, and patient communications—skills that are useful across various industries.
- Direct Patient Interaction: As the first point of contact, medical office assistants often build rapport with patients, helping to create a welcoming and supportive environment.
- Collaborative Teamwork: The role involves working alongside a team of healthcare professionals to ensure smooth office operations.
- Career Growth: With further education and experience, opportunities for advancement include positions like Medical Office Manager or Healthcare Administrator.
- Flexible Work Hours: Many roles offer evening, weekend, full-time, or part-time options, allowing for work-life balance.
- Contributing to Quality Care: Though administrative, the role significantly enhances patient care by ensuring effective scheduling, accurate records, and timely communication.
Workplace Expectations:
Candidates should be problem-solvers who can communicate professionally with medical staff and peers, all while maintaining a positive, team-oriented mindset.
Application Process:
Interested applicants should click the application link provided below and complete the form. A selection panel will review submissions and reach out to shortlisted candidates with the next steps. Please ensure all details submitted are accurate—any false information may lead to disqualification.
FAQs:
Is there demand for medical office assistants in Canada?
Yes, demand is rising. For example, Ontario anticipates 5,700 job openings for medical administrative assistants from 2023 to 2027, and Manitoba projects a shortage between 2022 and 2026.
How do I qualify as a medical office assistant in Canada?
After high school, pursue a post-secondary program related to health administration, such as medical office administration or health information management. Earning a diploma or certificate from a recognized Canadian institution can improve your job prospects.
What’s the average salary for a medical office assistant in Canada?
The national average salary is approximately $44,246 annually.